About Casa Market SRL
Established in 2014, Casa Market SRL has emerged as a prominent retail force in Moldova and a valued subsidiary of the larger Muncă Moldova SRL group. With its flagship location on Strada Piața Centrală 1 in Chișinău, Casa Market was envisioned as more than just a supermarket—it was built to become a cornerstone of Moldovan urban life, offering a reliable, friendly, and efficient shopping experience to everyday citizens. Over the years, the company has fulfilled this vision and continues to do so through strategic growth, community focus, and unwavering dedication to service excellence.
Casa Market SRL currently serves thousands of customers daily, providing them with access to a wide range of products that include groceries, fresh produce, meats, dairy, baked goods, household essentials, personal care items, and more. Its assortment is carefully curated to meet the everyday needs of Moldovan families while also accommodating changing consumer trends and preferences. Whether a shopper seeks a locally produced staple or an imported specialty product, Casa Market ensures that it is within easy reach—affordably and reliably.
The company’s success is powered by its team of 200 skilled and customer-oriented employees who form the backbone of its retail operations. These individuals are trained to deliver exceptional service and create a welcoming environment where customers feel valued and understood. Each store visit is designed to be smooth, efficient, and enjoyable, reflecting Casa Market’s customer-first ethos.
A distinguishing feature of Casa Market SRL is its commitment to retail innovation and technology adoption. From modern checkout systems to efficient inventory management and point-of-sale analytics, the company embraces advancements that streamline operations and enhance the customer experience. Digital signage, mobile apps, and contactless payments are just a few examples of the tools implemented to make shopping more convenient.
Another core pillar of Casa Market’s business model is its partnership with local producers and farmers. By prioritizing locally sourced products where possible, the company supports Moldova’s agricultural economy, reduces transportation emissions, and provides customers with fresher, more sustainable options. The balance between local and international offerings ensures diversity on the shelves and cultivates strong relationships across the supply chain.
Casa Market SRL also holds a deep sense of social responsibility, extending its role beyond commerce into community development. Whether it’s through donations to local charities, involvement in city clean-up initiatives, or support for Moldovan small businesses, Casa Market actively participates in the socio-economic upliftment of the areas it serves.
As part of the Muncă Moldova SRL group, Casa Market benefits from the shared expertise, values, and operational strength of a broader corporate family, while retaining its distinct identity as a customer-focused supermarket. The synergy between these entities allows Casa Market to evolve continuously, ensuring that it remains responsive, resilient, and relevant in Moldova’s fast-changing retail landscape.
Vision
Casa Market SRL envisions a future where every household in Moldova has convenient, consistent access to high-quality goods and exceptional retail service. Our vision is to become the leading supermarket brand in the country—a name synonymous with trust, quality, and convenience.
We aspire to be a household name, not merely for our product selection, but for the values we uphold in everything we do: customer satisfaction, fair pricing, sustainability, and community engagement. We see our stores not just as places of transaction, but as vital parts of the local ecosystem, offering a space where customers feel welcome, respected, and cared for.
Our vision includes a strategic expansion across Moldova to reach under-served urban and rural communities alike, ensuring that quality retail access is not a privilege but a standard. We aim to operate not only in Chișinău, but across the entire country, bringing our customer-centric philosophy and operational excellence wherever we go.
A key component of our vision is technological integration and digital transformation. As customer behavior evolves, we seek to become a leader in smart retailing—offering online ordering, home delivery, in-store self-checkout, and personalized promotions through loyalty programs and mobile apps. Our long-term goal is to provide a seamless omnichannel experience that blends the best of traditional retail with the efficiencies of the digital age.
Sustainability is another cornerstone of our vision. We aim to operate responsibly, reducing waste, eliminating plastic wherever possible, and sourcing from environmentally conscious suppliers. We envision a retail chain that actively reduces its ecological footprint and educates consumers on sustainable shopping habits.
At the heart of our vision lies our people. We see Casa Market as not just a place to shop, but also a great place to work. We aim to foster a work environment that values training, growth, inclusivity, and teamwork. By building a well-trained and motivated workforce, we believe we can deliver service excellence at scale.
Lastly, we envision becoming an active force in Moldova’s economic and social development—supporting local businesses, contributing to employment, and investing in initiatives that improve public well-being. Our success is inseparable from the success of our communities, and we are dedicated to growing together.
Mission
The mission of Casa Market SRL is to simplify and enhance the everyday shopping experience for Moldovan consumers by offering a wide variety of high-quality products at fair prices in clean, accessible, and well-managed retail environments.
We aim to provide a comprehensive assortment of groceries, household items, and personal care products that meet the diverse needs of our customers. From pantry staples and fresh produce to premium imports and ready-to-eat meals, our goal is to make Casa Market a one-stop destination for every family’s needs.
Customer service is at the core of our mission. We are committed to maintaining a friendly, respectful, and helpful retail atmosphere where customers feel appreciated. Every Casa Market team member is trained to assist, inform, and serve with care, ensuring that shopping is a pleasant and efficient experience for everyone.
Our mission also includes a strong focus on retail innovation. We continuously evaluate and adopt new technologies that improve inventory management, streamline checkout processes, and enhance customer interaction. Our investment in digital tools ensures we stay responsive to customer expectations and market trends.
Partnerships are essential to our operational model. We work closely with local producers, farmers, and distributors to ensure freshness, support the Moldovan economy, and reduce our environmental impact. At the same time, we maintain relationships with international suppliers to provide our customers with a global selection of products.
Sustainability is embedded in our mission. We strive to minimize waste, reduce energy consumption, and embrace eco-friendly packaging options across all store operations. Our stores are designed and managed with a commitment to environmental responsibility.
Another key element of our mission is workforce development. We seek to recruit, train, and retain employees who are passionate about retail and committed to customer service. Through continuous learning and empowerment, we build a workplace culture that translates into better service for our customers.
Lastly, Casa Market SRL is dedicated to playing a positive role in community life. From charity drives to youth employment programs, we aim to be a brand that gives back and uplifts those we serve.
In essence, our mission is simple: to make shopping easy, enjoyable, and meaningful—for every Moldovan, every day.
Core Business Activities
Retail Supermarket Operations
Casa Market SRL specializes in retail supermarket operations, which encompass:
- Stocking a broad selection of groceries including fresh produce, dairy, meat, bakery, canned goods, and beverages.
- Offering household essentials such as cleaning supplies, personal care items, and kitchenware.
- Featuring local Moldovan products alongside popular international brands.
- Maintaining efficient inventory management to ensure product availability and freshness.
- Providing customer-friendly services such as quick checkout, loyalty programs, and special promotions.
Our supermarkets are designed to offer a one-stop shopping experience for families, individuals, and businesses alike.
Quality Assurance and Customer Service
At Casa Market SRL, quality and customer satisfaction are paramount. We ensure this through:
- Rigorous quality checks on all incoming products, especially perishables like fruits, vegetables, meat, and dairy.
- Maintaining hygiene and safety standards in all store locations.
- Training staff extensively on customer service excellence and product knowledge.
- Offering customer feedback channels to continuously improve our services.
- Implementing modern retail technologies such as electronic price tags, POS systems, and inventory tracking for seamless shopping experiences.
Our focus is to build trust and long-term relationships with our customers by consistently meeting their expectations.
Community Engagement and Sustainability
Casa Market SRL believes in giving back and sustainable retailing:
- Sourcing products from local farmers and producers to support Moldova’s agricultural sector.
- Participating in community initiatives such as food drives and local festivals.
- Reducing plastic use by promoting reusable bags and eco-friendly packaging.
- Managing waste responsibly, including recycling and composting programs.
- Encouraging energy efficiency through LED lighting, refrigeration management, and building design.
These efforts contribute to a healthier community and environment while reinforcing our corporate social responsibility.
Workforce and Culture
With 200 dedicated employees, Casa Market SRL nurtures:
- A professional and welcoming team environment.
- Continuous training in retail operations, customer interaction, and product handling.
- Safety and well-being programs to ensure a supportive workplace.
- Opportunities for career growth and skill development.
- Recognition and rewards for outstanding performance.
Our employees are the face of Casa Market SRL, committed to making every customer’s shopping experience exceptional.
Facilities and Locations
Casa Market SRL operates its main supermarket at Strada Piața Centrală 1, Chișinău 2001, Moldova — a prime, busy marketplace location that offers:
- Spacious and well-organized shopping aisles.
- Clean and well-maintained facilities including refrigeration and bakery sections.
- Ample parking and easy accessibility for all customers.
- Modern point-of-sale systems ensuring fast checkout.
- Security measures safeguarding customers and products.
We aim to expand our retail presence across Moldova, bringing our quality and service to more communities.
Market Position and Clientele
Casa Market SRL serves a diverse clientele including:
- Local families and individuals shopping for everyday essentials.
- Small businesses and restaurants sourcing quality ingredients.
- Visitors and tourists seeking authentic Moldovan products.
- Community groups benefiting from our outreach programs.
Our reputation for quality, affordability, and convenience has earned us loyalty and trust across the region.
Why Choose Casa Market SRL?
Casa Market SRL operates its main supermarket at Strada Piața Centrală 1, Chișinău 2001, Moldova — a prime, busy marketplace location that offers:
- Established and reliable member of the Munca Moldova SRL group.
- Wide selection of quality products from local and international sources.
- Customer-first approach with personalized services.
- Commitment to sustainability and community welfare.
- Skilled workforce trained to deliver excellence.
- Convenient location with modern shopping facilities.
We aim to expand our retail presence across Moldova, bringing our quality and service to more communities.
Future Growth and Development Plans
Casa Market SRL envisions:
- Opening additional supermarket branches in key Moldovan cities.
- Expanding product range to include organic, gluten-free, and specialty items.
- Introducing online shopping and home delivery services.
- Enhancing customer loyalty programs and personalized marketing.
- Investing in green technologies and eco-friendly store designs.
- Strengthening supplier networks to support local producers.
These initiatives aim to make daily shopping even easier and more accessible for all Moldovans.
Get In Touch
Casa Market SRL
Making Your Daily Shopping Easy
Est. 2014
Work: Retail Supermarket Operations
Workers: 200
Location: Strada Piața Centrală 1, Chișinău 2001, Moldova
Parent Company: Muncă Moldova SRL
📞 Phone: +373 766 53 326
📧 Email: info@muncamoldova.com
🌐 Website: www.muncamoldova.com